| Result | Status | Title |
| 1. |     | What issues have been fixed in SilkMeter 2.7?
Product: SilkMeter 2.7, Date: 2004-07-06, Reviewed: 2004-07-14 |
| 2. |     | How do I troubleshoot mobile licensing issues?
Product: SilkMeter 2.3+, Date: 2003-11-25, Reviewed: 2003-12-25 |
| 3. |     | The Dongle information displayed in the User Policy Administrator is incorrect
The Dongle information displayed in the User Policy Administrator is incorrect.
Product: SilkMeter 2.5.2, Date: 2003-11-26, Reviewed: 2003-11-26 |
| 4. |     | Why is the User information on my Dongle license not displayed in SilkMeter 2.5.1
Why is the User information on my Dongle license not displayed in SilkMeter 2.5.1
Product: SilkMeter 2.5.1, Date: 2003-11-26, Reviewed: 2003-11-26 |
| 5. |     | Why am I having problems connecting to SilkMeter after installing the new Microsoft Patch (Q823980) ?
Why am I having problems connecting to SilkMeter after installing the new Microsoft Patch (Q823980) ?
Product: SilkMeter 2.5.1, Date: 2003-08-06, Reviewed: 2003-10-21 |
| 6. |     | Access Denied message received while trying to change to Administrator Security Mode.
Product: SilkMeter 2.5.x, Date: 2003-08-13, Reviewed: 2003-08-13 |
| 7. |     | How can I remove a policy from SilkMeter using the command prompt.
How can I remove a license policy from SilkMeter using the command prompt.
Product: SilkMeter 2.5, Date: 2003-03-26, Reviewed: 2003-03-26 |
| 8. |     | How does the Dongle Token Usage within SilkMeter Work?
How does the Dongle Token Usage within SilkMeter Work?
Product: SilkMeter 2.5.1, Date: 2003-01-24, Reviewed: 2003-01-24 |
| 9. |     | Why do I not see my dongle information in silkmeter version 2.5 if i select View > Dongles
How can I view information about my Dongle license?
Product: SilkMeter 2.3x, 2.5, Date: 2002-12-20, Reviewed: 2003-01-06 |
| 10. |     | Why when I try to install a license policy into SilkMeter 2.5 does it never appear in User Policy Administrator?
Why when I try to install a license policy into SilkMeter 2.5 does it never appear in User Policy Administrator?
Product: SilkMeter 2.5, Date: 2002-10-30, Reviewed: 2002-10-30 |
| 11. |     | Can I use a machine with multiple network cards as a SilkMeter license server?
Can I use a machine with multiple network cards as a SilkMeter license server?
Product: SilkMeter 2.5, Date: 2002-10-28, Reviewed: 2002-10-28 |
| 12. |     | What information will I need to generate when applying for a new license?
What information will I need to generate when applying for a new license?
Product: SilkMeter various, Date: 2002-10-23, Reviewed: 2002-10-25 |
| 13. |     | I want to check-out/check-in policies, but the toolbar buttons and menu items in the User Policy Administrator are not enabled. What is wrong?
I want to check-out/check-in policies, but the toolbar buttons and menu items in the User Policy Administrator are not enabled. What is wrong?
Product: SilkMeter 2.3-2.5.2, Date: 2002-10-25, Reviewed: 2002-10-25 |
| 14. |     | How do I check out and check in a mobile license policy from the central server?
How do I check out and check in a mobile license policy from the central server?
Product: SilkMeter 2.3 - 2.5, Date: 2002-10-25, Reviewed: 2002-10-25 |
| 15. |     | Will rebuilding my license server invalidate my license?
Product: SilkMeter 2.5, Date: 2002-10-23, Reviewed: 2002-10-24 |
| 16. |     | Is it possible to use Segue software at a remote site with no connection to the central license server?
Is it possible to use Segue software at a remote site with no connection to the central license server?
Product: SilkMeter 2.3-2.5, Date: 2002-10-24, Reviewed: 2002-10-24 |
| 17. |     | Why do I get the error 'The system time has been set back or is otherwise corrupted?' when trying to check out a license?
Why do I get the error 'The system time has been set back or is otherwise corrupted?' when trying to check out a license?
Product: SilkMeter 2.x, Date: 2002-10-24, Reviewed: 2002-10-24 |
| 18. |     | How do I get statistics for licence usage from the license server?
How do I get statistics for licence usage from the license server?
Product: SilkMeter 2.3.5, Date: 2002-08-29, Reviewed: 2002-10-23 |
| 19. |     | Why do I see the error 'The instruction at '0x780035D7' referenced memory at '0x00000000', Memory could not be' Written ' when trying to launch SilkPerformer 5.1
Why do I see the error 'The instruction at '0x780035D7' referenced memory at '0x00000000', Memory could not be' Written ' when trying to launch SilkPerformer 5.1
Product: SilkMeter 2.2, Date: 2002-08-09, Reviewed: 2002-09-05 |
| 20. |     | Why can I not "Check-in" a mobile license? I get the Error "There is no mobile policy on the local system checked out from this host".
Why can I not "Check-in" a mobile license? I get the Error "There is no mobile policy on the local system checked out from this host".
Product: SilkMeter, Date: 2001-07-20, Reviewed: 2002-08-05 |
| 21. |     | "Checkout for SilkPerformer MMC (1) failed. Error reason: Technical failure, unable to access dongle"
"Checkout for SilkPerformer MMC (1) failed. Error reason: Technical failure, unable to access dongle"
Product: SilkMeter 2.2, 2.3.X, Date: 2002-04-19, Reviewed: 2002-06-12 |
| 22. |     | Can my SilkMeter License Server be run on Windows XP?
Can my SilkMeter License Server be run on Windows XP?
Product: SilkMeter to 2.3.5, Date: 2002-04-29, Reviewed: 2002-05-10 |